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DESERTKNIGHT
DESIGNS
WEB CREATIONS
ONLINE CUSTOMER AGREEMENT
THIS AGREEMENT is made and entered between DesertKnight Designs
and its subsidiaries located in Mesa, AZ 85208, hereinafter referred to
as ("DD") and you, the Customer, who wishes to use the
Services of DD
in accordance with DD's policies, order forms and
standard application(s) which are located on the World Wide Web at
http://www.desertknightdesigns.com and its various subdirectories.
NOW, THEREFORE, in consideration of the foregoing premises and the
mutual covenants hereinafter set forth, the parties hereto agree
as follows:
1. ORDER ACCEPTANCE, PAYMENT
A. All orders are subject to acceptance by DesertKnight Designs at
its office in Mesa, Arizona An order will be deemed accepted by
DesertKnight Designs
when DesertKnight Designs sends written confirmation of the
order to Customer.
B. Payment and Terms: Payment shall be made to DesertKnight
Designs into the account designated by DesertKnight Designs,
or as may otherwise be agreed in writing by the parties. Payments
are due upon invoice. If due to bank charges, transfer fees, or
the like, DesertKnight Designs should receive less than its
invoice amount, DesertKnight Designs will re-invoice Customer
for the shortfall. Should payment in full of any invoice (aside
from such shortfalls) not be received by DesertKnight Designs
within thirty (30) days after activation or renewal, DesertKnight
Designs may impose a debt service charge amounting to one and
one-half percent (1.5%) of the overdue balance (or such lesser
amount as may be required by law) for each month or fraction there
of the overdue amount remains unpaid. In the event that any amount
remains unpaid thirty (30) days after presentation of invoice,
DesertKnight Designs may withhold or suspend services, and may
terminate this agreement pursuant to paragraph 11.C. below.
C. A valid credit or debit card must be submitted by customer. In
the event the customer chooses to pay by check and is more than 14
days past due on an invoice, customer gives permission to
DesertKnight Designs to charge credit/debit card on record for
full invoice amount.
2. PRICES
A. All prices for Plans provided by DesertKnight Designs to
Customer are in
US dollars.
B. Customer shall be responsible for paying all taxes of any
nature which become due with regard to DesertKnight Designs'
services, except for taxes on DesertKnight Designs' income,
irrespective of which party may be responsible for reporting or
collecting such taxes.
3. SERVICES TO BE PROVIDED BY DesertKnight Designs
A. During the term of this agreement, DesertKnight Designs will
provide services to Customer according to the Plan(s) accepted by
Customer. "Plan" means one of DesertKnight Designs' proposals
for offering various services, as listed on line at
http://www.worldwidewebcreations.com
The specific Plan(s) for services to be provided to Customer shall
be established by correspondence between DesertKnight Designs
and Customer. Such Plan(s) shall be deemed incorporated by
reference into this agreement. DesertKnight Designs and
Customer shall retain copies of such Plan(s) for future reference.
On-line changes made by DesertKnight Designs to any Plan shall
not change the terms of the Plan(s) accepted by Customer, unless
such changes do not adversely affect
the services provided to Customer under the prior Plan(s).
B. At Customer's request, DesertKnight Designs will acquire an
Internet Second-Level Domain Name ("SLD"), from registrar only, on behalf of Customer. Such a request by
Customer and/or Customer's acceptance or use of the SLD obtained
by DesertKnight Designs shall in all cases constitute
Customer's waiver of any and all claims which it may have, or
which may later arise, against DesertKnight Designs for any
loss, damage, claim or expense arising out of, or related to, the
acquisition, registration, and/or use of such SLD. Any costs of
DesertKnight Designs in obtaining or maintaining a domain name
for Customer or its customers shall be immediately reimbursed to
DesertKnight Designs upon invoice from DesertKnight Designs
to Customer.
4. RULES AND REGULATIONS
From time to time DesertKnight Designs may impose reasonable
rules and
regulations regarding the use of its services. Such rules and
regulations are currently called Acceptable Use Policies (AUPs)
and are posted on the
Internet at http://www.worldwidewebcreations.com. Such AUPs are
incorporated by reference into this agreement.
5. LIMITED 14-DAY MONEY-BACK GUARANTEE; DISCLAIMERS OF WARRANTY;
LIMITATIONS ON DesertKnight Designs' OBLIGATIONS AND
LIABILITIES
A. DesertKnight Designs offers a 14-day money-back guarantee on
each Plan. If
Customer is not completely satisfied with the Plan within the
first 14 days, Customer may cancel this agreement by notifying
DesertKnight Designs submitting the online cancellation form at worldwidewebcreations.com/cancellation_form.htm.
In such case Customer will receive a full refund of any amounts paid
pursuant to this agreement, less any setup fees and design and/or
promotion service fees for work performed. If customer cancels account
prior to 12 month contract end discounts applied to plans with other
plans incorporated are not valid and design/service charges will be
billed at full rates and hosting refunds prorated to time data is stored
on DesertKnight Designs
server before online cancellation form is completed. Setup fees
will be refunded only if (1) Customer cancels this agreement prior
to account activation, or (2) the domain name requested by
Customer is not available.
B. After the initial 14-day period, services provided by
DesertKnight Designs
to Customer shall be deemed accepted for all purposes 14 days
after the provision of such services, if no written claim or
objection regarding such services has been received by
DesertKnight Designs by using the online cancellation form within the 14-day period. No claim related to such
accepted services may be raised at a later date.
C. DesertKnight Designs' liability to Customer hereunder is
limited to the amount paid to and received by DesertKnight Designs for services not accepted.
DesertKnight Designs is
proud of its record in providing state-of-the-art, reliable
services, and will use its best efforts to maintain performance at
the high level to which its customers have become accustomed, but
DesertKnight Designs MAKES ABSOLUTELY NO
WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE. DesertKnight Designs CANNOT GUARANTEE CONTINUOUS
SERVICE, SERVICE AT ANY PARTICULAR TIME, INTEGRITY OF DATA STORED
OR TRANSMITTED VIA ITS SYSTEM. NEITHER DesertKnight Designs NOR
ANYONE ELSE INVOLVED IN PROVIDING SERVICES PURSUANT TO THIS
AGREEMENT WILL BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY
CLAIMS OR DAMAGES OF ANY KIND (DIRECT, CONSEQUENTIAL, SPECIAL, OR
ANY OTHER) THAT ARISE OUT OF THE
USE OR INABILITY TO USE SUCH SERVICES, whether or not resulting
from fault
or negligence on DesertKnight Designs' part, even if DesertKnight
Designs has been advised as to the possibility of such
damages. Some jurisdictions may prohibit certain disclaimers, so
the above disclaimers may not apply. Customer's local
jurisdiction's laws will apply only to the extent they override
this agreement.
E. Customer will take all necessary measures to preclude
DesertKnight Designs
from being made a party to any lawsuit or claim regarding
DesertKnight Designs services provided to Customer. Customer
hereby agrees to indemnify and hold
harmless DesertKnight Designs from any and all such lawsuits or
claims.
6. PROPERTY RIGHTS
DesertKnight Designs owns all right, title and interest in and
to DesertKnight Designs' trade names, service marks,
inventions, copyrights, trade secrets, patents, and know-how
relating to the design, function, or operation of Plans and of the
hardware and software systems and resources necessary to provide
the individual service elements of which they consist. This
agreement does not constitute a license to Customer to use
DesertKnight Designs' trade names or service marks. Any such
license must be the subject of a separate written agreement.
7. PRIVACY
A. DesertKnight Designs will not sell, and will not knowingly
disclose, its customer lists or customer email or listserv address
lists (although it cannot guarantee that such information will
never be found out). DesertKnight Designs will cooperate with
those attempting to minimize net abuse, and reserves the right to
institute "filters" or other mechanisms as part of its efforts to
reduce net abuse.
B. DesertKnight Designs will not monitor or disclose Customer's
private email
messages unless required to do so by court order or law, but
DesertKnight Designs will cooperate with law enforcement
authorities and will notify such authorities if it suspects that
Customer is engaged in illegal activities.
8. CONFIDENTIALITY
Customer acknowledges that by reason of its relationship with
DesertKnight Designs
hereunder, it may have access to certain information and materials
relating
to DesertKnight Designs' business plans, customers, software
technology, and marketing strategies that is confidential and of
substantial value to DesertKnight Designs, which value would be
impaired if such information were disclosed to third parties.
Customer agrees that it will not use in any way for its own
account nor
for the account of any third party, nor disclose to any third
party, any such information revealed to it by DesertKnight Designs. Customer further agrees that it will take every
reasonable precaution to protect the confidentiality of such
information. In the event of termination of this agreement,
Customer shall not disclose any such confidential information in
its possession, and shall return all confidential materials to
DesertKnight Designs or destroy them, at DesertKnight Designs' option. The provisions of this section shall survive
the termination of
this agreement. Upon any breach or threatened breach of this
section, DesertKnight Designs shall be entitled to injunctive
relief.
9. RELATIONSHIP OF THE PARTIES; NATURE OF AGREEMENT
The relationship between DesertKnight Designs and Customer is
that of vendor and
vendee. The parties shall not be construed as being joint
venturers, franchiser/franchisee, or employer/employee.
Even if Customer is an individual, this agreement is a commercial
agreement entered into for business purposes, not a consumer
agreement. Customer has no authority, apparent or otherwise, to
contract for or on behalf of DesertKnight Designs, or in any
other way legally bind DesertKnight Designs in any fashion, nor
shall Customer be authorized to make any representations about
DesertKnight Designs or its services other than to set forth
the contents of this agreement, of any Plan(s) contracted for, and
of any rules and regulations promulgated by DesertKnight Designs from time to time.
10. DISPUTES
The parties shall attempt to resolve all disputes arising out of
this agreement in a spirit of cooperation and with a
problem-solving mindset, without formal proceedings. Any dispute
which cannot be so resolved (other than the collection of money
due on unpaid invoices, and other than the injunctive relief
referred to in paragraph 8) shall be subject to binding
arbitration upon written demand of either party. Arbitration shall
take place in Tucson, Arizona, or at another location if the
parties so agree. The arbitration shall take place before an
arbitration panel chosen as follows: The parties shall each choose
an arbitrator, and the two arbitrators shall choose a third
arbitrator and determine the third arbitrator's compensation. Each
party shall have one veto over the choice of the third arbitrator.
The three arbitrators shall schedule an informal proceeding, hear
the arguments, and decide the matter by secret majority vote.
Unless the arbitrators decide otherwise, each party shall pay the
costs of its own arbitrator, and shall pay half of the other costs
of the arbitration proceeding. Each party shall have the right to
have the proceedings transcribed. The arbitrators shall not have
the authority to award punitive damages or any
other form of relief not contemplated in the contract. The
majority of arbitrators shall render a written opinion setting
forth the basis on which they arrived at the decision regarding
each issue submitted to arbitration; the dissenting arbitrator, if
any, shall not issue or reveal a dissenting opinion. Regarding
each issue submitted to arbitration, the decision shall be final
and binding only to the extent it is accompanied by a written
explanation of the basis upon which it was arrived at. Judgment
upon the award, if any, rendered by the arbitrators may be entered
in any court having jurisdiction thereof.
Should any legal action permissible under this agreement be
instituted to enforce the
terms and conditions of this agreement, in particular the right to
collect money due on unpaid invoices, the prevailing party shall
be entitled to recover reasonable attorney's fees and expenses
incurred at both the trial
and appellate levels.
11. TERM, TERMINATION
A. Initial term. Unless otherwise terminated as set forth herein,
this agreement shall be effective for twelve month terms and renewed
automatically.
B. Automatic renewal. This agreement shall be renewed
automatically for subsequent terms of the same length unless, at
least thirty (30) days prior to the next renewal date, one party
gives notice of non-renewal to the other. If, prior to the renewal
date, DesertKnight Designs tenders to Customer a copy of
DesertKnight Designs' then-current Customer Agreement with
notice that renewal is conditioned on Customer's agreement
thereto, any renewal by customer will be deemed to be an
acceptance of the terms contained in such subsequent Customer
Agreement, rather than a renewal pursuant to the terms contained
herein. Upon automatic renewal of this Agreement, the Plan(s)
accepted by Customer shall be deemed to be the then-current Plan(s)
most closely resembling Customer's prior accepted Plan(s),
provided that such subsequent Plan(s) shall be at least as
favorable to Customer as any prior Plan(s).
C. Termination. This agreement may be terminated in any of the
following ways:
1. By DesertKnight Designs,
(a) upon thirty (30) days' written notice to Customer, if in the
sole judgment of DesertKnight Designs, Customer breaches any
material and substantial provision of this agreement and has not
cured by the end of the 30 days.
(b) immediately upon written notice to Customer, in the event that
1. Customer, in the sole judgment of DesertKnight Designs,
violates the AUPs, in which case DesertKnight Designs may
either terminate this agreement, or suspend it pending discussions
with Customer.
2. Any bank draft or check delivered by Customer to DesertKnight
Designs in payment for Products is returned unpaid and Customer
fails to remedy such nonpayment within five business days;
3. Customer becomes more than sixty (60) days in arrears in
payment of its account with DesertKnight Designs;
4. There are instituted bankruptcy or insolvency proceedings
against Customer, which are not vacated within sixty (60) days
from the date of filing;
5. Customer institutes voluntary bankruptcy or insolvency
proceedings, or otherwise admits insolvency;
6. Customer makes an assignment of all or part of its assets for
the benefit of creditors;
7. Customer assigns or attempts to assign all or any part of this
Agreement without DesertKnight Designs' prior written approval;
or
8. Customer fails to inform DesertKnight Designs in writing
immediately on the happening of any event specified in this
section;
2. By Customer,
(a) immediately upon giving written notice to DesertKnight Designs, if
1. There are instituted bankruptcy or insolvency proceedings
against DesertKnight Designs, which are not vacated within
sixty (60) days from the date of filing;
2. DesertKnight Designs institutes voluntary bankruptcy or
insolvency proceedings, or otherwise admits insolvency;
3. DesertKnight Designs makes an assignment of all or part of
its assets for the benefit of creditors; or
4. DesertKnight Designs fails to inform Customer in writing
immediately on the happening of any event specified in this
section.
The provisions of paragraph 6, 8, 10, 13, 14, and 15 survive any
termination of this agreement. Should termination occur for any of
the reasons set forth in 11.C.1.(a); or in 11.C.1.(b) (1), (2), or
(3), Customer will be responsible for paying the costs of
enforcing any unpaid obligations to DesertKnight Designs,
including reasonable attorney fees.
12. NONASSIGNABILITY
Customer's rights and obligations under this agreement may not be
transferred or assigned directly or indirectly without the prior
written consent of DesertKnight Designs, which consent shall
not be unreasonably refused. DesertKnight Designs' rights and
obligations under this agreement may be transferred and assigned
only if such transfer or assignment does not adversely affect the
services provided to Customer hereunder.
13. PARTIAL INVALIDITY
If any provision of this agreement is held to be invalid by a
court of competent jurisdiction, then the remaining provisions
shall nevertheless remain in full force and effect. DesertKnight
Designs and Customer agree to renegotiate in good faith any term
held invalid and to be bound by mutually agreed substitute
provision.
14. APPLICABLE LAW, JURISDICTIONAL MATTERS
This agreement takes effect when accepted by DesertKnight Designs in Arizona. It
is to be governed by and construed under the laws of the State of
Arizona and the United States of America. The federal and state
courts of the State of Arizona shall have exclusive jurisdiction
to adjudicate any non-arbitral dispute arising out of this
agreement. Customer hereby expressly consents to (1) the
jurisdiction of the courts of Arizona and (2) service of process
being effective upon it by registered mail sent to the address set
forth at the beginning of this document, as may be changed from
time to time by written notice actually received by DesertKnight
Designs. Unless prohibited by the law of Customer's
jurisdiction, Customer waives any requirement that service of
process or of any documents be made upon it pursuant to the
provisions of the Hague Convention.
15. NOTICES
Except with respect to service of process as set forth in
paragraph 14, all notices may be sent by email, fax, or express
mail to the email address, fax number, or address most recently
provided and will be effective upon transmission. Evidence of
successful transmission shall be retained.
16. ENTIRE AGREEMENT; MODIFICATIONS
This agreement sets forth the entire agreement and understanding
between the parties and merges all prior discussion between them.
DesertKnight Designs may make changes to this agreement upon
thirty (30) days' written notice to Customer, advising of the
change and the effective date thereof, or by posting them live on
the web at worldwidewebcreations.com. Utilization of DesertKnight
Designs services by Customer and/or its Customers following the
effective date of such change shall constitute acceptance by
Customer of such change(s). Otherwise, this agreement may not be
modified except by the of written consent of both parties.
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